Terms and Conditions

Article 1 Purpose
The purpose of these Terms and Conditions is to set forth the terms and procedures for the use of the SMS transmission service (hereinafter referred to as “Service”) provided by OOOO (hereinafter referred to as the “Company”) through OOOOOOOO.com (hereinafter referred to as the “Site”), as well as the rights, obligations, and other necessary matters between the Company and its members.

Article 2 Validity and Change of Terms and Conditions

1. These Terms and Conditions become effective by being posted on the Company’s site and notified to the users.
2. The Company may establish these Terms and Conditions within the limits of applicable laws and may modify them if necessary.
3. If the Company changes the Terms and Conditions, it will notify users on the Company’s site at least 7 days prior to the effective date, and the changes will become effective in the same manner as described in Article 1.
4. If a member does not agree to the changed terms and conditions, he or she may discontinue using the service and withdraw at any time. Continued use of the service after the effective date of the terms and conditions shall be deemed as agreement to the changes in the terms and conditions.

Article 3 Application of Terms and Conditions

1. Matters not specified in these Terms and Conditions shall be governed by relevant laws and regulations, and in cases where there are no provisions in the relevant laws and regulations, general customs shall apply.

Article 4 Definition of Terms

1. The definitions of terms used in these Terms and Conditions are as follows.
① Member: A person who agrees to these Terms and Conditions, is assigned a user ID and password necessary to use the service, and utilizes the services on the site operated by the Company.
② User ID: A combination of letters and numbers, consisting of 4 to 12 characters, designated by the member for identification and to use the service.
③ User Password: A combination of letters or numbers, consisting of 4 to 12 characters, set by the member to verify their identity matching the assigned user ID and to protect the member’s privacy.

[Chapter 2 Conclusion of the Contract]

Article 5 Membership Application

1. The user applies for membership by faithfully filling out the membership information according to the registration form set by the Company and expressing their intention to agree to the Terms and Conditions. The Company, in principle, accepts the membership application after going through the identity verification procedure defined by the Company.

Article 6 Establishment of contract

1. The service use agreement is established through the user’s application for membership and the company’s approval.
2. The Company may reserve the acceptance of the service usage application in cases where it falls under any of the following.
① If there is insufficient capacity in the Company’s facilities
② If the Company is unable to implement the service due to technical difficulties
③ If it is difficult to accept the service application due to reasons attributable to the Company
3. The Company may refuse to accept the service application in cases falling under any of the following, and may terminate the contract without prior notice even after acceptance
① If the application is not made under the real name
② If the application is made by impersonating another person’s name
③ In case of false information being provided in the application for use
④ If it is expected that the user will interfere with the normal provision of the service or disrupt the use of the service by other users
⑤ If the user is registered as a delinquent under the Credit Information Use and Protection Act
⑥ If the user is registered as a problematic internet service user by the Internet Ethics Committee
⑦ If the application requirements are incomplete or if the identity verification is not possible
⑧ If it is difficult to accept the service application due to reasons attributable to the applicant

Article 7 Use and Change of User ID

1. The user ID designated during registration is, in principle, non-changeable and must not be used by any third party.

[Chapter 3 Obligations of Each Party Regarding the Service]

Article 8 Obligations of the Company

1. The company shall not engage in any acts prohibited by laws and these terms and conditions, and shall do its best to provide services continuously and stably in accordance with these terms and conditions.
2. The company takes necessary measures to protect and manage members’ personal information so that members can safely use the service.
3. If the company determines that the opinions or complaints raised by users are justified, it must process them immediately. However, if immediate processing is difficult, the company must notify the user of the reason via e-mail, phone, etc.
4. The Company, as a principle, will not disclose or distribute a member’s personal information to a third party without the member’s consent. But, the following cases are exceptions:
① If required by national authorities under the provisions of the Telecommunications Basic Act or other laws
② If there is an investigative purpose related to a crime or if requested by the Information and Communications Ethics Committee
③ If there is a request made in accordance with the procedures prescribed by other relevant laws

Article 9 Obligations of the Member

1. The member must comply with all provisions set forth in these Terms and Conditions, as well as the service guidelines and precautions.
2. The member must provide and maintain truthful, accurate, and up-to-date information that matches the current facts as required in the registration form.
3. The member is responsible for managing their ID and password, and any consequences arising from the member’s negligence in managing them will be the member’s responsibility.
4. The member must not allow any third party to use their ID and password. If the member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the Company and follow the Company’s instructions if provided.
5. The member must not engage in any activities that violate public order or morals, or any of the following actions while using the service.
① Engaging in the fraudulent use of another user’s ID
② Hacking or spreading computer viruses
③ Continuously sending unsolicited promotional information or similar content against the will of others
④ Infringing on the intellectual property rights of others
⑤ Engaging in activities for the purpose of committing a crime or inciting others to commit a crime
⑥ Engaging in activities for the purpose of committing anti-government crimes
⑦ Engaging in activities that harm good morals or other social order
⑧ Any activity that disrupts or threatens to disrupt the safe operation of the service

[Chapter 4 Use of the Service, Restrictions, and Precautions]

Article 10 Use of the Service

1.The use of the service is available immediately after the Company confirms the membership registration.
2. The service is available 24 hours a day, 7 days a week, throughout the year, except in cases where special business or technical issues arise.
However, this does not apply on days or during hours designated by the Company, such as for regular system maintenance. In such cases, the Company will provide prior or post-notification.

Article 11 Restrictions and Suspension of Service Provision

1. The Company may restrict or suspend part or all of the service provision in the event of any of the following.
① In the case of unavoidable circumstances due to maintenance, regular inspection, or construction of service facilities
② If a telecommunications service provider, as defined by the Telecommunications Business Act, suspends telecommunication services
③ In the event of war, national emergency, natural disasters, or other circumstances that are equivalent to such emergencies, or if there is a risk of such events occurring
④ In the event of service facility failure or an overwhelming demand for the service that disrupts service usage
⑤ If the member engages in activities that damage the reputation or cause harm to others
⑥ If the service usage fees are not paid by the specified due date
⑦ If the member intentionally spreads content that violates public order or morals
⑧ If promotional messages are continuously sent against the recipient’s will or without their consent

Article 12 Precautions When Using the Service

1. In cases of high volume SMS transmissions, delays or failures may occur. The member is responsible for checking the transmission results after sending the message, and any disadvantages resulting from failing to check the transmission results are the responsibility of the member.
2. The criterion for successful SMS transmission is when the message is successfully transmitted through the SMS transmission system of each mobile carrier.
3. The Company is not responsible for any loss caused by messages not being received if the recipient is outside the service area or unable to use the service, or if the messages are deleted by the system after exceeding the message resend time (12 hours).

Article 13 Copyright of Posts

1. The intellectual property rights of materials posted or registered by the user on the service page belong to the user. However, the Company holds the right to display the materials on the service website and may use the user’s posts within the Company’s services.
2. The user may not process, sell, or commercially use the materials posted on the service. The user is responsible for any issues arising from violating this rule.
3. The Company is not responsible for any damages arising from the censorship, search, or management of user posts.

Article 14 Refund of Fees, etc

1. If there is an overpayment or underpayment of fees, the Company will refund the overpaid or underpaid amount, and if the issue arises due to the Company’s fault, the Company will also refund the appropriate interest at the legal interest rate.
2. For prepaid services, the user may request a refund of the prepaid fees before using the service. In such cases, the Company will refund the requested amount to the user’s bank account from the time of the refund request until the end of the following month.
However, a refund of fees is only possible if the requested refund amount is at least 10,000 KRW, and a certain service fee may be deducted from the refund amount.
3. In the case of mobile phone and credit card payments, a refund is possible only after the payment has been made. Refunds are not possible if there is an outstanding balance.
4. The Company will review the reason for the refund request, and depending on the reason, the Company may refund the equivalent number of messages to the member’s account through a recharging method, or refund the amount calculated according to the terms and conditions by depositing the amount into the customer’s bank account.
5. When a customer requests a refund, the remaining balance of sent messages after use will be refunded after deducting the cancellation fee (20% of the total fee) as specified in the [Consumer Compensation for Internet Use] regulations issued by the Ministry of Strategy and Finance, along with the PG fees and transfer costs.

[Chapter 5 Compensation for Damages and Disclaimer]

Article 15 Compensation for Damages

1. If the member is unable to use the service due to the Company’s fault, the Company will compensate the member for the damages.
2. The method, procedure, and other aspects of compensation for damages shall be in accordance with the relevant laws and regulations.
3. If the member violates the terms and conditions or relevant laws and causes damage to a third party or the Company, the member is responsible for compensating the Company or the third party for the damages incurred.

Article 16 Disclaimer

1. The Company is exempt from liability for compensation for damages if the damage is caused by natural disasters, force majeure events, or the customer’s intentional act or negligence.
2. The Company is not responsible for the content of materials posted or transmitted by the user.
3. The Company is not responsible for failing to provide the service to the user if it is due to the Company’s fault, in relation to services provided free of charge.

Article 17 Dispute Resolution

1. In the event of a dispute regarding personal information, the Company and the user may request resolution through the Personal Information Dispute Mediation Committee within the Korea Information Protection Center for quick and effective dispute resolution.
2. In the case of a lawsuit arising from disputes related to fees or service usage, the court having jurisdiction shall be the court located where the Company’s headquarters is situated.